To merge invoices please follow the steps below:
- First select the invoice that needs merging, it will usually have a note on the Issue column of "Missing one or more pages"
- Once you have selected the invoice, click on "More" option
- Click on "Merge Invoices", as shown below:
- It will now let you navigate through the invoices to select the invoices that need to be merged.
- When selecting the invoices that need to be merge, select the option of "Add to merge"
- Once all the pages have been added, select "Finish merge"
- It will give you the number of pages that have been added to merge and to confirm if this is correct
- Select "Ok"
Once all the pages have been merged, please make sure to tag @supportPlateIQ to the invoice or add the missing items. Since merging the invoices will only merge the invoice images and not the actual data.