Helpdesk

Plate IQ + COGS-Well: Restaurant AP & Inventory from Plate IQ on Vimeo.

In this video, we will give a walkthrough of how to get started on our platform. We'll cover a variety of topics, such as uploading invoices, navigati...

To search for an invoice, enter the invoice number, vendor name, or item name in the search box at the top of the Invoices screen:  However,...

After receiving your login information, you will need to login to dashboard.plateiq.com On the top right, click the down arrow to access Settings. ...

Here are the steps to connect your Ottimate dashboard to your QuickBooks Online account: From the Ottimate dashboard, go to your Settings page. ...

The first time you upload an invoice from a vendor, it will automatically fall under Needs Attention citing "No Vendor Mapping". Your vendors w...

This video provides a thorough walk-through of our Vendor Pay service.