Frequently Asked Questions
Yes. ACH transactions through Ottimate are limited to $75,000. If you create a payment for a higher amount, the system will automatically send the payment a...
Thu, Feb 29, 2024 at 5:38 PM
No. Plate IQ sends checks from your bank account, not through a Plate IQ clearing account. You can see through your bank's portal or on your bank statem...
Wed, Mar 13, 2019 at 2:58 PM
Payments will be processed by check run. ACH: Payments are debited immediately from your account. ACH will pull one transaction from your account per...
Thu, May 18, 2023 at 10:34 AM
Yes, follow the steps below to customize the signature on your checks. Click on Settings on your Home page. In the Settings menu on the left-hand side...
Wed, Feb 28, 2024 at 9:36 PM
Yes, for certain banks. We can produce a file for Chase and Bank of America that you can upload to your portal manually. We also support a more direct integ...
Wed, Feb 28, 2024 at 9:35 PM
Below are the default timeframes and dollar limits for Ottimate VendorPay. Individual accounts may have different thresholds. CheckACHVirtual Card How ...
Wed, Feb 28, 2024 at 9:43 PM
No. Ottimate does not take possession of funds when paying via check or ACH.
Thu, Feb 29, 2024 at 5:41 PM
The vendor account number as configured in Vendors->Accounting -> Accounting -> Location Account Number will be included on the check stub. If you ...
Wed, Feb 28, 2024 at 9:31 PM
No. Checks are sent via USPS. We do not know when the vendor receives a check. If USPS returns the payment, it would be sent to the return address provided ...
Wed, Feb 28, 2024 at 9:32 PM
The remit to address can be changed from Vendors -> Overview -> Remit To.
Wed, Feb 28, 2024 at 9:31 PM