Frequently Asked Questions
Yes. ACH transactions through Plate IQ are limited to $30,000. If you create a payment for a higher amount, the system will automatically send the payment a...
Thu, Dec 5, 2019 at 3:43 PM
No. Plate IQ sends checks from your bank account, not through a Plate IQ clearing account. You can see through your bank's portal or on your bank state...
Wed, Mar 13, 2019 at 2:58 PM
There are 2 scenarios: 1. For Plate IQ legacy, the check charges will be added to your monthly Plate IQ invoice. 2. There are no fees for Bill Pay unl...
Thu, Oct 8, 2020 at 7:25 PM
Payments will be processed by check run. ACH ACH payments are debited immediately from your account. ACH will pull one transaction from your account p...
Wed, Oct 27, 2021 at 7:42 PM
Yes. Please send a clear copy of your signature to your account manager or Plate IQ Support and we can update the signature that is printed on your checks.
Wed, Mar 13, 2019 at 3:02 PM
Yes, for certain banks. We can produce a file for Chase and Bank of America that you can upload to your portal manually. We also support a more direct integ...
Wed, Mar 13, 2019 at 3:04 PM
Below are the default timeframes and dollar limits for Plate IQ Bill Pay. Individual accounts may have different thresholds. CheckACHVirtual Card How l...
Fri, May 20, 2022 at 5:38 PM
No. Plate IQ does not take possession of funds when paying via check or ACH.
Wed, Mar 13, 2019 at 3:23 PM
The vendor account number as configured in Vendors->Accounting->Accounting->Location Account Number will be included on the check stub. If you woul...
Wed, Mar 13, 2019 at 4:02 PM
No. Checks are sent via USPS. We do not know when the vendor receives a check. If USPS returns the payment, it would be sent to the return address provided ...
Wed, Mar 13, 2019 at 4:00 PM