Needs Attention Invoices

Multiple Invoices in One Page
Plate IQ does not support multiple invoices listed in one page. Please delete and re-upload the invoices separately. Here is an example of Multipl...
Wed, Jun 19, 2019 at 9:38 AM
Invoice image blurred or Items are unclear
If the invoice image is blurry, or the items are not clear enough for the Plate IQ system to read, you have two options. Edit the invoice and enter the ...
Tue, Apr 2, 2019 at 12:50 PM
Merging Invoice Pages
To merge invoices please follow the steps below:  First select the invoice that needs merging, it will usually have a note on the Issue column of &quo...
Wed, Jun 19, 2019 at 9:39 AM
Add/Remove Line Items
Add Items 1. Access https://dashboard.plateiq.com/#/invoices/ 2. Select the Invoice. 3. Click thebutton at the bottom of the...
Thu, Feb 11, 2021 at 7:41 PM
Unit Price Unknown for One or More Items
If the Unit Price for some Items is not included or cut out from the scan, your Invoice will remain in your Needs Attention tab after processing.  To co...
Wed, Jun 19, 2019 at 10:49 AM
Unsupported File Type
When Uploading your Invoices, Plate IQ will recognize PDF and JPEG files only.  If an Invoice is flagged as "Unsupported file type" we are not...
Wed, Jun 19, 2019 at 10:42 AM