Computer Requirements
| Minimum | Recommended |
Operating System | PC: Windows 7 or later Mac: OS X 10.13 or later | PC: Windows 8 or later Mac: OS X 10.14 or later |
RAM | 4 GB or more | 8 GB or more |
Broadband Connection | 5 Mbps or more download speed | 25 Mbps or more download speed |
Browser | Google Chrome (Version 87 or later) or Firefox (Version 78 or later) | Google Chrome (most recent version) |
Mobile App Requirements
*The iOS and Android apps do not offer all the features of the web app.
| iOS | Android |
Operating System | iOS 11 or later | Android 8.1 or later |
Scanner Requirements
| Minimum | Recommended |
DPI | 150 | 300 |
Color | Black and white scan only | B&W or Color scan |
Features |
| - Scan to email (for direct uploads to Plate IQ) - Document feed tray (to scan multiple pages automatically) |
File Type | PDF, JPEG, JPG, PNG, TIFF, or TIF | PDF or JPEG |
Bank Requirements (For Bill Pay or the Plate IQ Card)
| Minimum | Recommended |
Features |
| - Supports Positive Pay (to prevent check fraud) - Shows ACH details on statements (for payment metadata) - Supports Online Portal Access (for faster setup) |